Safaricom Voice, Data, SMS Cost go up after recent taxes

Kenyans will from today start paying more for Safaricom voice calls and data. Safaricom in a statement sent out yesterday said this was as a result of the increased taxes passed in the Finance Act 2018. With this new review, Safaricom says its headline price for voice calls and data will now increase by 30 cents […]

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Cross-network money transfer between Safaricom and Telkom goes live

Cross-network mobile money transfer between Safaricom and Telkom went live in Kenya on Thursday.  This came as the country’s main telcos come together to roll out mobile money transfer interoperability that commenced in March this year. Yesterday, the operators announced that the service will finally go live for Safaricom and Telkom subscribers adding that mobile […]

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Video: Safaricom Neon Kicka 4 Unboxing

Unboxing the Safaricom Neon Kicka 4. Read more about the specs here. We have a full review coming up in the coming week. Have anything to add to this story? Leave us a comment in the comments section below. In the meantime, follow or subscribe to our newsletter to ensure you don’t miss out on any future updates. 

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Safaricom named UN Global Compact LEAD company

Safaricom has been recognized as a UN Global Compact LEAD company for its ongoing commitment to the United Nations Global Compact and its Ten Principles for responsible business. Announced at UN Headquarters in New York during the UN Global Compact Leaders Summit 2018, Safaricom was identified as being among the highest-engaged participants of the world’s […]

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Safaricom’s Android Go Neon Kicka 4 specs, price and availability

The Safaricom Neon Kicka 4 started going on sale just recently and you have probably seen the ads running on your tv screens. The device is the cheapest Android Go smartphone in the market right now and with it, Safaricom is trying to pull away from people from the feature phone space. Safaricom is selling […]

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Safaricom introduces optional Internet Plus Package for its Home Fiber customers

Safaricom has introduced new packages for its Home Fiber customers. The company is calling it Internet Plus and is describing it as a converged service that will give customers access to Fiber, mobile data, voice minutes and unlimited SMS. Basically, this is an additional service that customers can subscribe to in addition to the existing […]

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Safaricom Data Center attains Tier 3 Design Certification

Safaricom has received Tier III Design Certification from Uptime Institute for the Thika Data Center, thus joining elite data centers in the world to be certified by the leading Data Center Authority. The certification was achieved after a thorough forensic assessment of all aspects of Safaricom Data Center design by Uptime Institute experts’ team. “We […]

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Safaricom’s new measures to curb SIM fraud

Over the last few months, Safaricom has been on the spot after a number of its subscribers complained about their SIM cards being swapped. The company raised alarm on this and 22 people including the telco’s staff were arrested and taken to court. Safaricom also urged its customers to liaise with it and the police […]

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Safaricom announces plans to unveil new data packages

Safaricom has announced plans to unveil new data packages. According to the company, this is in line with its customer needs who have recently been complaining that their data is being depleted too fast. To address these data complains, Safaricom says it will unveil ways of enabling customers to manage their data usage by choosing […]

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M-Pesa puts Safaricom on Fortune Magazine’s 2018 Change the World List of Companies

Safaricom has been recognized in Fortune Magazine’s 2018 Change the World List of Companies for its efforts in tackling society challenges using M-Pesa. According to the magazine, Safaricom — with an estimated market value of $11,339 million (Sh1.13 trillion) — has used its M-PESA platform to impact millions of people’s lives. “It is indeed a […]

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Safaricom opens new retail shop in Busia

Safaricom has today opened a new retail shop in Busia. The new shop is an addition to the retail centers in the Greater Western region. The new Safaricom retail shop in Busia will cater for the high demand of Safaricom services in the region. According to Safaricom, it is expected to serve an estimated 400 […]

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Launch of the Safaricom Foundation Wezesha Program

When: August 8, 2018 @ 8:00 am – 11:15 am
Where: Dandora Greenlight Vocational Training Centre

Ahead of the International Youth Day to be marked on Sunday 12th August, Safaricom Foundation will launch a three year Youth Economic Empowerment program to train and place young people in entry level jobs. The Wezesha[…]

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mSurvey, Safaricom partner to enable merchants collect customer feedback via Lipa Na M-Pesa

Kenyan SaaS Mobile Consumer Feedback Company mSurvey has announced a new partnership with Safaricom’s M-Pesa. The partnership, announced today, will enable merchants across the country to access customer feedback via Lipa Na M-Pesa through mSurvey’s platform. The company says merchants using this service will be able to obtain actionable customer insights to inform their strategy […]

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Safaricom launches two base stations in Coast, Expands its FTH Connectivity In The Region

Safaricom has launched two base stations in the coastal region and expanded its Fiber-To-Home connectivity in the Coastal region. This brings the number of Safaricom’s base stations in the region to 586 with 80 new stations opened in the last six months. One of the stations, which is situated at Holili in Taita Taveta County […]

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Safaricom’s BLAZE Be Your Own Boss Third Edition Launched

Safaricom launched the third edition of its BLAZE Be Your Own Boss youth engagements, which will this year be held in Mombasa, Kisumu and Machakos counties. Be Your Own Boss (BYOB) will be preceded by a week of on-ground and in-campus activations and followed by a three-day creation camp, where 350 young, passionate BLAZE subscribers […]

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Safaricom hit by major voice and data outage

Safaricom has today morning been hit by a major outage. Most subscribers countrywide have been cut off from internet connectivity in what the mobile operator says is due to a multiple fiber link cuts which has affected critical transmission equipment. The outage has also affected voice and SMS service, especially for users in Coast and […]

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Safaricom’s “Maisha Ni M-PESA Tu” Campaign to reward M-Pesa customers and agents

Safaricom has today unveiled a ten-week loyalty promotion to reward its M-Pesa customers and agents. The promotion, dubbed “ Maisha Ni M-PESA Tu ’’ will see the telecommunication company reward customers every time they send and receive money, transfer money from a bank account to M-PESA and for all Lipa Na M-PESA transactions. The “ Maisha […]

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Safaricom, Kwesé iflix partner to bring World Cup streaming to smartphone users in Kenya

The FIFA World Cup 2018 start in six days. If you are football fanatic like me then you’re definitely looking forward to watching your favorite team play and winning in Russia.  You have so many options to watch the entire World Cup action including streaming or watching it on your local tv channel. Safaricom, however, […]

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Browse more for less with Safaricom’s Tunukiwa Internet Offers

Just recently, Safaricom introduced a new data bundle which was actually some good news for people who spend most of their time online like me.  Dubbed Tunukiwa Internet, the offer is probably the best thing to ever happen to mobile data users especially those that are always on the move. Tunukiwa Internet offers you different packages […]

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Safaricom launches Digifarm Depot in Burnt Forest town to bolster agribusiness

Safaricom recently partnered with agricultural supply chain experts iProcure to launch Digifarm Depot, an integrated mobile platform that offers farmers one-stop access to high-quality inputs in Burn Forest town in Uasin Gishu County. The depot targets thousands of farmers in and around the county with high quality seeds, fertilisers, animal feeds and agricultural chemicals. The […]

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Safaricom Foundation Launches New Strategy To Bolster Health, Education And Economic Empowerment

Safaricom Foundation has today launched it’s 2018 -2021 strategy that will focus on three pillars, namely; health, education and economic empowerment. The pillars which are also part of the strategic  development goals of the United Nations with health being pillar no 3, education pillar number 4 and economic empowerment being number 8 on the (SDGs) […]

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Safaricom Foundation 2018 – 2021 Strategy Launch

When: May 17, 2018 @ 10:00 am – 11:00 am
Where: Movenpick Hotel, Mkungu Close off Parklands Road, Westland, Westlands

The Safaricom Foundation will this Thursday 17th May 2018 from 10am at Movenpick Hotel, Mkungu Close Off Parklands Road, Westlands launch its strategy for 2018 – 2021. The strategy aims to address economic empowerment, health and education. They[…]

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